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Siebel

The key to any business is ‘Customer Centricity’. Many organizations around the world are rushing to implement CRM to gain competitive advantage but fail to understand what CRM really is. CRM is not just software. It’s a business philosophy. It is a strategy, implemented using a software solution.

 

Our Siebel Services include:

  • Package Implementations for various verticals
  • Re-Engineering and Enhancements of existing solutions
  • Fit-Gap analysis and Business Process mapping
  • Complex Configurations and Customizations
  • Enterprise Application Integration [Ex: SAP, Oracle, Salesforce.com]
  • Data Migration and Integration
  • Version Upgrades
  • Maintenance and Support

Our Siebel consultants leverage their Siebel expertise to enable/re-engineer clearly defined business processes.  They implement CRM solutions that transform opaque business processes into customer-centric ones. Our expertise in delivering Siebel services spans across marketing, sales, customer service, order management and partner relationship management.

VisualBeam’s implementation engineers have extensive experience in mapping complex CRM business and strategic requirements to Siebel configurations, including needs for both the internal and external customers of the clients.

Our ‘Techsperts’ have such an in-depth understanding of Siebel’s core framework and architecture that they are adept at both configuring/customizing to meet challenging process needs, as well as integrating with other applications.

 
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